Getting Started

To register as a user, click on Signup at the top of the MC AUTO website and create an account. We’ll need your full name, e-mail address, a password of 5 characters.

1. Find the product you wish to buy

Keyword search boxes are located on nearly every page of the website. You will also find links to browse lists and more detailed product-specific searches in the left navigation bar of each department. When you find a product that interests you, click the title or name of the product to see its details, including availability.

2. Add to cart

Found the products you want to buy? Click on Add to cart. Your shopping cart contains all the products that you have selected to buy. Once you’ve added a product to your shopping cart, you can go back and keep searching and adding to your cart. You can access the contents of your shopping cart at any time by clicking on the white cart button at the top right of any page on the MC AUTO website.

3. Checkout

3.1. Click Checkout after you’ve reviewed the items in your Shopping Cart.

3.2. If prompted, sign in to your account or create a new account if this is your first order.

3.3. Choose your delivery method:

3.3.1. Courier delivery to your door

3.3.2. Collection in-store

3.4. Choose your payment method. Be sure you’ve applied any Gift Vouchers or coupon codes you want to use on your order.

3.5. Review your order details and complete payment.

Payments

Payment Options Available:

• Credit, Debit & Cheque Cards

• Instant EFT

• SCode

• Masterpass

• SiD Secure EFT

• Zapper

• MoMoPay

VISA, Dinners Club & MasterCard are Accepted. 

Shipping

Yes! We ship to all countries worldwide.

• R99 Shipping Fee on all orders below R1999

• Free Shipping on all orders above R2000!

• Shipping Fee will be calculated at checkout.

All international orders placed will have to pay customs and duties once it arrives in country of origin.

The customer is therefore liable for the charges as we do not charge this at checkout.

All South African orders will be shipped with The Courier Guy.

All international orders will be shipped with Aramex.

You can track the status of your order directly from your account.

Exchanges & Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, then unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.

Additional non-returnable items:
• Gift cards & used items

We always aim to make sure our customers love our products, but if you do need to return an item/product, we’re happy to help. 

Log a return here.

Once your return is received and inspected, we will notify you via email/WhatsApp.

If your return is approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Yes, if you need to exchange it for a different size or product, log a return here.

Used items do not apply for exchanges.

Orders

You may track your order here.

• Main Areas take around 1-3 working days.

• Outlying Areas take around 2-4 working days.