Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions we receive. We’ve compiled this section to help you find the information you need quickly and easily. If you can’t find the answer you’re looking for, feel free to reach out to our customer support team, and we’ll be happy to assist you!

Getting Started

To create an account, simply click on the "My Account" button on our website, enter your details, and follow the prompts.

Having an account allows you to track your orders, save shipping information, and enjoy exclusive offers.

Shipping & Returns

To place an order, simply browse through our website, add your items to the cart, and proceed to checkout.

You’ll be prompted to enter your shipping and payment details before completing the purchase.

Once your order is placed, it is processed quickly, and we are unable to make changes or cancellations.

If you need assistance, please contact customer support immediately, and we'll do our best to accommodate your request.

Delivery times vary depending on your location and the shipping method chosen.

Typically, orders are shipped within 1 business day, and delivery takes between 1 and 4 days.

You’ll receive tracking information once your order has shipped.

We offer a 30 day return policy*. If you're not completely satisfied with your purchase, please contact us to initiate a return.

Items must be returned in their original condition for a full refund.

For more details, visit our Returns & Refunds page.

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location.

Please kindly contact our support team by WhatsApping or Emailing us.

Payment

We accept a variety of payment methods, including:

Credit and Debit Cards (Visa, MasterCard, American Express)

Instant EFT

Apple Pay

Samsung Pay

We also have a Manual EFT option of which you will pay via your banking app or profile.

*We do not accept Cash Deposits*

Mobile App

Yes we do!

Download here for Apple
Download here for Android

MCA Rewards

Yes we do!

By clicking here a pop up will open with our rewards program.

WhatsApp Support

WhatsApp Us on:

(+27) 68-182-3224 

Email Support

Email Us on:
sales@mcauto.co.za